AI Agent and Avatar Evaluation Services | Bingham Intelligence
Solutions

Studies, benchmarks, testing and data for AI that interacts with people.

Whatever stage your AI is at, we show you how it behaves with real people, give you the data to fix it, and measure what changes after an update.

Who we work with

Any team whose AI sees, hears or responds to people in real time.

Human Interaction Model builders

Real-time video agents and interactive avatars, measured against people and each other.

AI coaches and roleplay

Interview coaching, sales roleplay and tutoring, where users freeze, interrupt and push back.

Voice agents

Support and sales agents tested on real people's timing, not simulated callers.

Robotics teams

The human side of working around people: personal space, handoffs and stop signals.

Four ways to work with us.

START HEREInteraction Study

Performers test your live product on agreed scenes built around your use case. You get findings, labeled clips and a retest.

From$10,000per study
INDEPENDENTIndependent Benchmark

Compare systems under an agreed protocol, with reviewed evidence and a complete report.

From$10,000per benchmark
ONGOINGContinuous Testing

The same scenes on every build, with regressions flagged before your users find them.

From$8,000per month
TRAININGInteraction Data

Labeled human-to-AI sessions built around the behaviors your model gets wrong, delivered for training.

From$1,000per labeled hour
Building a robot? Talk to us about on-site sessions with your hardware.Get in touch
Example

An AI interview coach

Does it wait when a candidate freezes, stop when they cut in, and stay steady when they get defensive?

We design those moments, run them with performers on the live coach, document what breaks, and retest after every update.

Candidate in a blazer

Compare behavior under consistent conditions.

Evaluate systems against shared interaction scenarios, with agreed criteria and documented conditions. Review where each system succeeds, where it struggles and what changes after an update.

01Define scenarios, participant coverage, settings and scoring criteria before the study.
02Use consistent conditions, with a human reference when appropriate to the study.
03Connect findings to recordings and reviewed labels. Mask system identity where feasible and disclose limits.
04Receive the complete agreed study report privately. Public reports disclose scope, selection and sponsorship; held-out cases stay protected.
Discuss a comparison study

How an engagement works

Scope

We agree the behaviors, scenes, number of sessions and deliverables.

Start

A 50% advance begins recruiting and production.

Sessions

Performers run the scenes live on your product.

Delivery

You receive findings, labeled clips and data in your format.

Retest

After your update, we run fresh sessions to measure what changed.

Questions

Do you build AI models?+

No. We are independent. We test AI and supply data to the companies that build it, with a documented method and evidence you can inspect.

Are these real people?+

Yes. Every session is a real, consenting performer interacting live with your AI.

Do performers follow a script?+

Mostly no. Most scenes give a situation and a goal, so the words stay natural. When a test needs exact wording, the scene includes specific lines. Either way, the app cues the key moment.

Which agents can you test?+

We scope studies for agents accessible through a real-time API or browser, including video avatars and voice assistants. Integration requirements are checked before the study.

Who owns the data?+

Usage rights, exclusivity and delivery are agreed in the study contract and limited by each performer’s consent.

Can you work with robots?+

We scope robotics work with partners around their hardware, sensors and evaluation needs. On-site capture and export requirements are agreed before a project begins.

See where your AI misses people.

Tell us what you're building. We'll scope an interaction study around the behaviors that matter for your release.

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● RECEIVEDRequest received. We'll reply by email to scope your study.